Emergency Communications

From a cell phone, dial 303-556-5000 for Auraria Police Emergency Dispatch. Dialing 911 from a cell phone will call Denver Police Dispatch, which may cause a delayed response.

From a campus phone, dial 911 for Auraria Police. This includes landline phones located in offices, classrooms and lounges.  

Text-a-Tip: 720-593-TIPS (8477). This is a way to discreetly report suspicious activity to Auraria Police. Text-a-Tip is also a way for those with hearing or speech loss to reach the ACPD by phone. Photos may be included with text messages. 

Inclement Weather Line: 1-877-556-3637

Mental Health/Victims Assistance Crisis Line: 303-615-9911

Counseling Center: 303-615-9988

Health Center at Auraria: 303-615-9999

Here are a few simple steps to be prepared for an emergency on campus:

1. Sign up for emergency notifications and follow all instructions immediately

There are several means of communication used to notify the entire campus community of an imminent or in-progress emergency. These include an Emergency Notification System (ENS), broadcast messages via campus phones, University email and alerts on the MSU Denver homepage

Students, faculty and staff will also be notified by the Auraria Higher Education Center about campus crimes that are not emergencies but fall within the parameters of a Campus Safety Report/Police Report, in compliance with the “Timely Notice” provisions of the Federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

The ENS will send immediate notification text messages and emails when there is imminent danger, such as an active shooter on campus, a fire or a tornado. This also includes campus closure due to inclement weather, including snowstorms. 

Please review the ENS section below for more information on how to sign up.

2. Familiarize yourself with Emergency Procedures and Resources

The Emergency Procedures Flyer is a one-page quick guide for responses to nine emergencies that you are encouraged to download and post.

More information on campus safety and crisis preparedness is available on the Auraria Campus Emergency Plans and Procedures webpage.

3. Review and bookmark this webpage

Please take a moment to review the information on this website so that you’re informed of the communications and services that are available.

• Emergencies can range from severe weather, fire, suspicious objects and people to a bomb threat or active shooter. It is crucial for you to get familiar with not only the Auraria Campus Emergency Procedures, but also your department’s emergency procedures in the case an emergency should occur.
• Download the Departmental Emergency Procedures Plan Template. This document helps MSU Denver departments to develop a solid plan of action for shelter, evacuations, rally points, and emergency contact lists in crisis situations.
• The Department of Facilities is responsible for emergency preparedness and procedures templates. If you would like assistance with developing your Departmental Emergency Procedures Plan, please feel free to contact facilities at 303-615-1699 of [email protected].

During a fire alarm, follow these steps: 

• If you are ever unsure if a fire alarm is a drill or a real event, always evacuate the building. Check your mobile device. Real events will be accompanied by an Emergency Notification.

• Never ignore a fire alarm and know at least two ways to exit the building.
• Leave all non-essential belongings.
• Follow laboratory specific safety protocols and secure hazardous or dangerous materials or equipment.
• If a fire alarm sounds, immediately proceed to the nearest exit in a safe and orderly manner (do not run). Avoid using elevators.
• After exiting, proceed to the designated evacuation rally points or move to a safe location 300 feet away.

• Conduct an accountability roll call for all students, faculty, and staff within your classroom, lab, or office space.
• Remain at the evacuation rally points. Do not re-enter the building until directed by emergency personnel.
• For individuals with disabilities and access and functional needs, please support and use the buddy system. Gather at designated location and notify ACPD (303-556-5000) of your location.

MSU Denver’s Emergency Notification System (ENS), a system provided by RAVE Mobile Safety, is a communications tool that plays a critical role in keeping people safe before, during and after any emergency on campus.

As a student, faculty or staff member, you will contacted in a campus emergency via email and text message (if you have provided a mobile device number) through MSU Denver’s ENS.

All of the institutions on the Auraria Campus are part of this system, which will also alert you if there is a campus closure due to inclement weather.

Visit the RAVE Mobile Safety website to:

• Add or update mobile device numbers
• Add additional email addresses to receive alerts

Questions?

For question regarding Emergency Notification System alerts and the ENS system please contact the ITS Helpdesk at: support.achador.net or call 303-352-7548.

Along with the ENS, MSU Denver follows the Auraria Higher Education Center campus emergency preparedness procedures, policies and standards.
Auraria’s telephone notification system is also used in emergencies, sending a broadcast message to all campus phones.

After the ENS system has been activated, the MSU Denver Marketing and Communications office will implement the following procedures:

1. Information about the “EMERGENCY ALERT IN PROGRESS” will be displayed on the MSU Denver homepage  as a virtual notification.
2. Virtual audiences will be alerted through Facebook and Twitter accounts.
3. Faculty, staff and students will receive an urgent email message to their achador.net addresses.

In addition, faculty and staff are asked to assist with emergency notification through verbal announcements in their classrooms and labs.

Once the alert has been lifted by the proper authorities, the “EMERGENCY ALERT IN PROGRESS” information will be removed from the University homepage.

For up-to-date crime reporting information for Auraria Campus follow link to Current Daily Crime Log and Timely Warnings Log managed by the Auraria Campus Police Department (ACPD) linked below.

For more information on MSU Denver crime statistics, process, and procedures related to Clery Act download the most recent MSU Denver Annual Security Report from the Campus Crime Reports page below.